illustration Transports & Livraison

Transports & Livraison

- INFORMATION COVID_19 - APRIL 2020
Our online shop remains open. If you want to support us, you can still place an order with home delivery. Our shipments currently only go through La Poste which maintains its activity 3 to 4 days a week. We place your orders every Wednesday, Thursday and Friday. 
The periods affected during this period, between La Poste taking care of them and their delivery, can be extended from 2 to 10 days depending on the region.We remain mobilized to bring you any additional information by phone or via the site in the "contact" tab.
Thank you for your understanding.
The Weaving Team of Luz.


1. CONDITIONS, PRICES AND DELIVERY TIMES

After confirming your order and payment, we undertake to pass the goods ordered to the carrier (La Poste) within a period of 72 working hours for any order placed before noon.
Orders placed on Friday, Saturday and Sunday will be dispatched Monday.
Please note: Allow a longer delivery time during sales, the Christmas period and school summer holidays (July and August).

2. DELIVERY
Postage rates depend on the weight of the package and the delivery address. The rate is calculated from the shopping basket once the delivery country has been selected. Postage is free for orders totalling € 150 or more (this applies only in mainland France).

3. TRACK YOUR PACKAGE
Every dispatch of goods has a delivery number linked to your order.You can track your package’s progress in real time by using the URL link and the tracking number which is sent to you by e-mail once we have dispatched your order.Package tracking address: http://www.colissimo.fr/portail_colissimo/suivre.do?colispart=123454.

WHAT IF I AM NOT THERE TO TAKE DELIVERY OF MY PACKAGE?
Your postman will leave a notification card in your letterbox. You will then have 15 days to collect your package from the post office.
La Poste
États Unis
40€
Allemagne
16€
Australie
40€
Autriche
18€
Belgique
16€
Canada
40€
Chine
40€
Corse
8,30€
Danemark
20€
Espagne
18€
Finlande
25€
France (Guadeloupe)
25€
France (Guyane)
25€
France (Métropolitaine)
20€
Tissage de Luz Transat delivery autorized
France (Métropolitaine)
8,30€ Free shipping from 150€
France (Martinique)
25€
France (Mayotte)
25€
France (Nouvelle Calédonie)
45€
France (Polynésie francaise)
45€
France (Réunion)
25€
France (Saint Pierre et Miquelon)
25€
France (Terres australes et antarctiques francaises)
45€
France (Wallis et Futuna)
45€
Grèce
25€
Grande Bretagne
18€
Hongrie
20€
Irlande
18€
Italie
18€
Japon
40€
Luxembourg
16€
Norvège
20€
Pays Bas
15€
Pologne
20€
Portugal
18€
République Tchèque
20€
Slovaquie
20€
Suède
25€
Suisse
16€
Boutique ESPELETTE
France (Métropolitaine)
Free
Tissage de Luz Transat delivery autorized
Boutique BAYONNE
France (Métropolitaine)
Free
Tissage de Luz Transat delivery autorized
Boutique SAINT-JEAN-DE-LUZ
France (Métropolitaine)
Free
Tissage de Luz Transat delivery autorized
Livraison offerte

free delivery
from 150€ *

* EXCEPT TRANSAT - See all our conditions here

Delivery at home, relay package.
And enjoy the free withdrawal soon
of your order in shop!
Boutique ESPELETTE
105 route de Cambo
64250 Espelette

T. 05 59 93 85 77
Boutique BAYONNE
3 rue Port de Castets
64100 Bayonne

T. 05 59 59 09 64
Boutique SAINT-JEAN-DE-LUZ
83 rue Gambetta
64500 Saint-Jean-de-Luz

T. 05 59 26 96 96
Boutique BIARRITZ
19 rue Gambetta
64200 Biarritz

T. 05 59 23 31 31